TEATEAHUB e-commerce platform privacy policy
TEATEAHUB values and respects your privacy. This Privacy Policy outlines how we collect, use, protect and disclose your personal information when you visit or use our website (hereinafter referred to as the “Website”) and its services. By using this Website, you agree that we collect and use your information in accordance with this policy.
1. Information We Collect
We collect your personal information when you place an order, register on our website, subscribe to our newsletter, or interact with our customer service. The types of personal information we collect include:
Personally identifiable information: name, email address, shipping address, phone number, payment information.
Payment information: credit card number, debit card information and other payment-related data.
Shipping details: shipping address, delivery instructions and order-related data.
Other data: IP address, browser type, device type, and data related to your interaction on the website (such as click behavior, page views).
2. How We Use Your Information
The information we collect will be used to:
Process orders: fulfill and deliver the goods you purchase.
Providing customer support: Responding to your inquiries and resolving any issues with your order.
Improving our website: Personalizing your shopping experience and improving our service.
Sending promotional content: We may use your information to send you marketing materials, newsletters or other promotional offers. You can unsubscribe from these communications at any time.
Enhancing security: Ensuring the security of our website and preventing fraud or unauthorized access.
3. How we protect your information
We take the protection of your personal information very seriously. We use a variety of technical, physical and managerial measures to ensure the security of your data. These measures include:
Encryption: All sensitive information (such as payment details) is encrypted during transmission using Secure Sockets Layer (SSL) technology.
Access control: Only authorized personnel can access your personal information to process orders or provide customer support.
Secure servers: Our website and databases are hosted on secure servers that use firewalls and other security protocols.
Despite these measures, no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure. We cannot guarantee absolute security, but we will do our best to protect your personal data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support. These service providers are obligated to protect your data and use it only for the purposes for which it was shared.
Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or other legal process, or if we believe disclosure is necessary to protect our rights, comply with a court order, or prevent fraud.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us track website usage, remember your preferences, and provide personalized recommendations. You can control your cookie preferences through your browser settings. Please note that disabling cookies may affect the normal use of some features of our website.
6. Your Rights
You have the following rights with respect to your personal information:
Access and Correction: You can request access to the personal information we hold about you and request corrections if any information is inaccurate.
Deletion: You can request deletion of your personal data, subject to certain conditions.
Opt-out: You can opt-out of receiving marketing communications from us at any time by clicking on the “unsubscribe” link in our emails or contacting our customer support.
To exercise your rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to process your order and to fulfill legal obligations. Once the information is no longer required, we will delete or anonymize it in accordance with our data retention policy.
8. International Data Transfers
Because TEATEAHUB operates globally, your personal information may be transferred to and stored on servers outside of your country of residence, including in countries with different data protection laws. By using our services, you consent to the transfer of data as described in this Privacy Policy.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or need further information, please contact us at:
Email: zhangna520love@gmail.com